Where can i return my fios equipment
Apply Shipping Label and Drop Off. Apply the included shipping label over the original shipping label. In some cases, the original return label can be peeled off, reversed and reapplied to the shipping box. Consult the packing slip that came with your box for details. Take the box to the nearest FedEx or UPS drop-off location.In response to Jonathan15. 04-05-2020 07:51 AM. The problem being getting it back from the cable company. If you can get it returned by Comcast then send it to the correct place then this might turn out ok. now for the worst case scenario Verizon states it was never received and they bill you for the equipment.
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Wireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), …Installing Verizon Fios. Self-Installation is a great way to set up your Fios Internet, TV and Phone service (s) when it's convenient for you. Verizon can mail you the equipment or you can pick it up at one of our Fios locations. When you’ve received your equipment, sign into My Verizon to get your Fios up and running with the easy step-by ...This page provides mobile device return/exchange, early upgrade and warranty replacements shipping information. Use this information to find out if you can print a label through My Verizon if you lost the original label. For trade-ins or home internet equipment return information, visit: Trade in your mobile device FAQs; Verizon Home Internet ...In today’s digital world, high-speed internet is more important than ever. With so many different options available, it can be difficult to decide which broadband provider is the b...› making-a-return › cs-returnsMaking a Return - Ralph Lauren Start a return or exchange through my account Once you complete the few...Your service can be suspended between 30 days to 9 months. You need to have the service for 90 days prior to it being suspended, and you must have at least 3 months of active service in any calendar year. Note: You will continue to be billed monthly for some services, as well as any applicable taxes or surcharges during your suspension.Your ONT requires electricity to operate all Verizon Fios services: ONT plugs directly to an existing electrical outlet at your location. An indicator light lets you know if electrical power is present. During normal operation, the light should be on. If the indicator light is off, electricity is not flowing from the outlet.Jan 19, 2009 · 01-19-2009 02:41 PM. You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery. I have recently cancelled my fios internet and tv service.Fios TV+ Remote. $24.99. Add to Cart. Verizon offers a variety of TV remote controls for your Fios equipment, including a 2-device remote control & a big button remote. We've also added a remote control specific to TV One equipment and to the Fios Stream TV equipment. Order a new remote control to replace an old remote, damaged remote, broken ...You can even bring that email to a UPS Store and ask them to print it for you. Request a QR code: You will get a digital code that you can bring to a UPS Store along with your boxed modem. The store clerk will scan the code and print your return label, then ship the package. Get Your Return Label.Where can I Return my Verizon FiOS equipment? You can find Verizon stores in the following U.S. locations: You can check out the address of every store on Verizon's website. To find out whether the one nearest to you accepts Fios equipment returns, contact Verizon's customer support: Via phone at 1-800-VERIZON (1-800-837-4966).The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on.4. Return the equipment to Verizon according to the agent's specific instructions. For example, Verizon will send you a postage-paid return box, upon your request. Alternatively, UPS and Mail ...It will be helpful to know the model (s) of set-top-boxes you have and the model of non-Veizon router ("firewall"). And of course, provide some details about what you're trying to do with your setup. Correct answer: hi, my setup: ISP - firewall- FiosG1100- WiFi clients.Hello, I am dealing with a persistent issue with Verizon customer service over a miscommunication with the return of my fios internet and tv equipment. I had an account from September 2013 through May 2014. At the end of the period, I received all of the boxes to ship my equipment (5 cable boxes, 1 ...In fact, i was being billed around $3 a month for extra upkeep on my end because it is an obsolete model. The first two customer service people mildly threatened a $100 or more non return fee of older equipment so that's why i was on hold for so long trying to speak to their supervisor and eventually got hung up on. Very unprofessional.It always remains Verizon property. The router is supposed to be removed by the tenant when they leave. If they're renting it and won't have FiOS at their new place, they should return it. Otherwise, they should keep it. It can be …
06-22-2015 09:51 AM. Hey guys i need some help trying to figure out how to replace a faulty set top box. I've been having issues for about 3-4 months now. I've tried trouble shooting over the tv. I also tried calling in customer service, they trouble shoot and say nothing is wrong and everything should be working fine.Make sure you take pictures of the router serial number panel AND the UPS labels. Additionally make sure you obtain a delivery confirmation reference from UPS once you've mailed it back. You may need all of these to avoid trouble. I'm still waiting as well.Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu.Community Forums - Equipment Return - Verizon Community. Community. Discussions. Fios. General Products and Services. General Products & Services. 3.2M Members 9,026 Members online 268K Discussions 44K Solutions.
Offer a solution for customers to connect the old Verizon DVR to the new Fios One DVR via ethernet, COAX or USB and transfer recorded content. Again, expecting customers to just lose all of the recorded content (hundreds of hours), simply because they are upgrading to the newest equipment is unacceptable.Step 7 - Return your equipment to Verizon. Once you elect to go with your own router, you have 30 days to return your Fios router to Verizon, or they will charge you a rental fee. Make sure you ...…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Drop off at UPS is best option. They will ask for your verizon &. Possible cause: Once an order is complete, we'll send a receipt or order confirmat.
Step 3. Call Cablevision and request to have a technician pick up your equipment at the same time you stop your cable service. The company will give you a day and time when a technician can come to your house and retrieve the Cablevision equipment. Note that you must be home when the technician arrives because you will have to sign papers that ...In addition, they can pay their Verizon bills via cash, check, credit or debit or consult with representatives about their services. The store will be open Monday through Friday, 9 a.m. to 6 p.m. and Saturday, 9 a.m. to 4:30 p.m. The store phone number is 718-420-0102.You can return or exchange most items purchased at the Accessory Store within 30 days with proof of purchase. When ordering Accessories, check the product description for …
FiOS. I am moving from Virginia to Ohio, and it would be easier to return my router at a location in Ohio if allowed. I will get a receipt regardless of where I return it, but curious if anyone has experience with this. Thank you in advance! 1.To cancel Verizon FIOS, you must call their retention department at 844-837-2262 with a valid reason for cancellation. You will be charged a termination fee, and you will also be required to return Verizon's equipment to complete your cancellation. I will further talk about the customers who tend to cancel Verizon FIOS, how to talk to the ...
The items shown as compatible with Fios have been te In addition, they can pay their Verizon bills via cash, check, credit or debit, or consult with representatives about their services. The store will be open Mondays through Saturdays, 9 a.m. - 6 p.m. The store's phone number is 716-835-1297. "By opening our new store, we are getting closer to our customers and the residents of the communities ...In just a few easy steps, you can move the Verizon Home Internet service at your current location to your new residence. The information you'll need is your new address, the date in which you'd like to turn off service, and the date in which you'd like to complete your move. We'll let you know if your new home is within the Verizon ... /r/Fios is a community for discussing and asking questions rTechnician's Assistant: Can you please pro /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. For questions related to Verizon Wireless, head over to r/Verizon. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a ... Table Contents: show The Hassle-Free Guide to Returning Was this helpful? (Video Length- 2:00 ) You can easily return and/or exchange a mobile device or accessory you purchased from verizon.com. Please visit our Verizon Return Policy for details and watch this video to see how. To learn about sending your return back to us, visit Verizon mobile 30-day return and exchange FAQs. Watch this video to ... In response to Jonathan15. 04-05-2020 07:51 AM. The probCellular Telephone Equipment & Supplies Cellular TeleCellular Telephone Equipment & Supplies Cellular FedEx Office® Pack and Ship or The UPS Store® will send your equipment back to us at no charge to you. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Important: Make sure a store rep scans your equipment to prevent being charged a non-return fee (NRF). We are unable to locate your order details. Apr 1, 2022 · 03-28-2022 09:56 PM. The 5G home wifi router (big white cube/brick) was sent to my house. The service doesn't work at my house/no 5G signal from the towers at my house. Support was not able to fix it and left me hanging for 3 weeks twiddling my thumbs. The 30 day mark is coming up soon and I need to get this device back to Verizon. You can easily return and/or exchange a mobile device or acc[3). In rare cases, a Verizon Truck can pick it up. 4)FiOS. I am moving from Virginia to Ohio, a Drop off at UPS is best option. They will ask for your verizon "order number". Otherwise you pay for shipping. You can try your verizon plan page to switch the verizon router to "user supplied". Or call verizon and request an equipment return. They should email you an equipment return "order number". 1.When paired with the Verizon Router, the Fios Extender requires a wired connection (Coax/Ethernet) and limits connected client devices to speeds up to 1 Gbps. If you pair this extender with other routers, many features, including the SON feature, will not work as designed. You can purchase Fios routers and extenders at the Fios equipment and ...