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Sep 15, 2023 · There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return.The verizon cable box return locations locations can help with all your needs. Contact a location near you for products or services. ... there are no fees charged for returning your Verizon equipment. ... have the option to request a prepaid return shipping label from Verizon and ship all boxes and accessories back through UPS instead of ...EDIT: A quick call to local UPS Store, I need to have a return documentation from Verizon in order to ship Fios equipment with them. The lady in the UPS store said that they cannot process the equipment unless it is accompanied by this paper.I recently cancelled my verizon fios because I need to moved to a new place. I returned the two equipment (HD TV Set box and router) the day after I stopped the service on 07/24 and kept the ups receipt. the UPS traker showed verzion received the shipped box on Monday 07/27 and verizon sent me an email today saying they are missing the router.Can't return device. 02-22-2024 06:35 AM. 1. On the day of setup I was having trouble so I called tech support. They said something's wrong with the device so they'll send a new one. 2. They sent a new device to my parent's house in Delaware. I live in New York and I have always had my own phone number account etc.Re: Returning FIOS equipment. 04-30-2020 04:13 AM. Most verizon stores are closed due to this virus. However they will be open in the future. It's best to go to the store, have the clerk scan all the equipment bar codes and list as returned. Make sure they give you a itemized receipt with the equipment as well as your account number and name ...I recently moved to a new address and brought my Verizon FIOS with me. I was so excited that FIOS was going to be available in my new home also. I figured this would be a simple process and for the most part it was. Except for the constant phone calls during my lunch time at work and the constant...Find out what to do if your Verizon mobile device or accessory hasn't arrived. Learn the steps to take if your package went missing after the carrier delivered your order. This page is for help with missing shipments from Verizon. For info about reporting the loss or theft of a mobile phone you were already using, visit our Lost or stolen phone ...Call customer care, get a live person and ask for return kit and confirm the address. Alternatively you can have them email shipping label to u, print label slap on box drop off at UPS or walgreens. Also if you bring to a corporate verizon …Set-top box return with equipment drop-off at. Verizon authorized locations or The UPS Store ... equipment charge will apply. A charge also ... Family), Fios TV ...Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.We’ll let you know which UPS stores are near your address so you can drop off your return. Or you can use the UPS find a store tool . Any UPS store will accept the return. …We would like to show you a description here but the site won’t allow us.Seal the box with your old equipment and apply the return label provided over the original shipping label. Contact the carrier for drop off locations closest to you. Option 3: Return to The UPS Store Please bring all equipment you need to return to the nearest The UPS Store location. These locations will package, box and process your equipment ...Recall that you have 30 days from the date of your service disconnection to return all of your Verizon Fios equipment in order to avoid being charged for unreturned equipment. You can reach Verizon customer service by calling 1-800-837-4966 if you have any questions or need any extra assistance. By following these steps, you can ensure a hassle ...Pack your return in a sturdy box. Be sure to remove any old shipping labels if you're reusing the box it arrived in, or one from a previous shipment. If you don't have one, you can order supplies online or buy them at The UPS Store. Seal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.UPS Store: You can also return your Verizon equipment to a UPS store. Verizon provides a pre-paid shipping label that you can print out and attach to your package. You can find the nearest UPS store using the UPS store locator on their website. USPS: You can also return your Verizon equipment by mail using USPS. Verizon provides a pre-paid ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Although Verizon Wireless is one of the nations largest providers in cellular service, the company does provide different products in different areas of the country. This includes ...03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.When you call Verizon FiOS, the customer service representative on the other end of the line already knows quite a lot about you. When you call Verizon FiOS, the customer service r...

The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first …You can post for technical support, advice, or just to vent. Equipment returns go to The UPS Store! All Spectrum returns go to the UPS Store. They are the official return location. They are faster. They are free. They're not going to try to sell you anything. Spectrum Store Employees are salespeople.The Verizon FiOS TV Equipment Return Program form that was included with the return box says "Please remember, customers are responsible for equipment until returned to UPS/USPS" ... When I had to return some equipment, the guy at the UPS store warned me to hold onto the receipt for up to a year as he had heard about many cases with a similiar ...This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.Hello, Hopeless22. Help is here as we can absolutely get you the return label you need. My apologies to hear this has been going on for so long. Let's get this fixed. I have sent you a Private Message. -Natasha

You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us. If a UPS Store representative packages the equipment for you, you'll receive a physical receipt with your ...When you return an STB to the store they have to turn around and ship it back to the repair center, even if it is not broken. . . .always throughly test and repair boxes before sending them to another customer. That is why the store charges $10 dollars, to basically box it up and take it down to UPS for you.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. I disconnected the FIOS service by moving from Newark to Fo. Possible cause: After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity&#x.