The model of the modem is: Voice and Data Modem Technicolor CGM4331COM (the new white towers for gigabit). However, I'm no longer able to sign into the modem. ... The line from outside is connected to a 4 way splitter (installed by Comcast). 1 goes to the modem (about 5 feet from where the line comes in), and the other 3 are run to the cable ...That is a great question! If the modem is still connected to their account they will need to reach out to have that modem removed. Once removed it can take about 24-72 hours to complete and be eligible to add to your account. They can contact us by calling 1-800-266-2278. 6.Step-by-Step Guide for a Test Call. Step 1: Pick up the handset of your landline phone and listen for a dial tone. A steady tone indicates a proper connection to the Xfinity network. Step 2: Dial a known working number, such as your mobile phone, to test outgoing calls.Jul 16, 2022 · Before you start the self-activation process, make sure to collect your account number, account phone number, and login information (your email address or user name and password). To activate your Internet connection with Comcast XFINITY’s self-activation process: Close all web browsers. Launch a web browser. You are redirected to the XFINITY self-activation page. If you are not redirected ...Yay @user_ac37b4!I am very happy to read that the issues was resolved, and you were able to get the modem out of Bridge mode. Wonderful news! You can also help resolve most troubleshooting issues from the help of our amazing Xfinity app, it is a great place to start and can help with all your other needs, such as bills, payments and managing your appointments.Cookie PreferencesXfinity Gateways and xFi Gateways are all-in-one devices that deliver Internet and Voice connectivity, whole-home WiFi coverage, network control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateway and xFi Gateway 3rd Generation include: Secure wireless home network. Secondary …At $45 per month for 50 Mbps download speeds, Xfinity Prepaid Internet can potentially be a deal if cost and no-contract flexibility are more important to you than internet speed. *For the first 12 months with a 1-year agreement. Prices reflect Xfinity West region; pricing varies by region. Xfinity's non-prepaid 75 Mbps and 200 Mbps internet ...5. Asus CM-16 Cable Modem. The Asus CM-16 is a relatively new addition to the list of Xfinity modems and it performs just as well as top picks like the Arris SB6190 while being a bit cheaper. If ...Report on Installing 2 Modems, 1 for Voice (telephony), 1 for Internet: Success. Briefly: This morning Comcast field technician came ($40 service call) and: moved the Ethernet cable coming from my router from the old cable modem to the new cable modem. I then tested both my phone (got a dial tone) and my Internet and Wi-Fi service (it worked).Make note of the model number and machine access code (MAC) address of your modem (it should be on a label on the modem). Call Xfinity customer service directly. Tell them that you've just installed your own modem and that you want to give them your new MAC address so that they can activate service to it.Jul 12, 2023 · TL;DR: To activate your new Xfinity modem, connect it to your cable outlet, power it up, and use the Xfinity app or online activation page. For manual activation, call Xfinity customer service. Ensure all …Support TV & Streaming. Install and Activate Your Xfinity Services After You Move. Taking your equipment with you or getting an Xfinity Getting Started kit? This document provides helpful guides that will walk you through activation and installation of each of your Xfinity services after you move to a new address. Installation and Activation.Connecting your Xfinity Home router. Plug the Ethernet cable into the yellow port on the back of the WNR1000 router. Plug the other end of the Ethernet cable into the internet modem or router. Plug the power supply cord into the round socket all the way to the right on the back of the router. Plug the other end into a working power outlet that ...The CM-MAC code is the 12-digit attached to your modem or Xfinity gateway. With the details handy, contact an Xfinity technical support person at 800-934-6489. The tech support person will request for certain details from you to complete the activation process. The voice activation process takes 5 to 10 minutes to complete.Apparently the cause in my case was that the new modem of this model does not know that the phone is already supposed to be activated as this information was stored on the old modem. The new modem regarding this is still blank and a phone activation signal has to be performed by the phone activation reps. ... although Comcast internet regularly ...Feb 27, 2024 · If you'd prefer a new number, select I want a new number. You'll get your new number once activation is done, and we'll also include it in an email confirming your phone is active. Activate your SIM. This is where the magic happens. After you select Activate, we'll start the behind-the-scenes work of switching you over to Xfinity Mobile. If …Jul 12, 2023 · TL;DR: To activate your new Xfinity modem, connect it to your cable outlet, power it up, and use the Xfinity app or online activation page. For manual activation, call Xfinity customer service. Ensure all …Select your WiFi network name from the list of networks (your TV may call the network name an "SSID"). If you don't see your network, you may need to search or type in the name. When asked, enter your WiFi password on the remote control or on-screen keyboard (your TV may call your password a "Network Key"). Note: Exact setup steps vary from TV ...Nov 22, 2023 · Activation said it was successful, but I have had downloads randomly interrupted at times and noticed devices around the house randomly disconnecting & connecting to wifi since activating. Prior modem (Arris T25) was working great and these issues were not happening. Have tried rebooting modem and router multiple times to no …Welcome to Xfinity! Download the Xfinity app on your mobile phone to activate your internet in minutes. Make sure your phone is on your cellular network and click the appropriate link below to get started. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. here. to begin. Xfinity Activation.Feb 24, 2022 · • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itGetting started with Xfinity has never been easier. Learn how to install and activate your Xfinity Internet and Voice Service.Disconnect your current telco from your home's phone wiring. Run a standard modular base cord from the modem or gateway device to the nearest telephone jack to energize your home's phone outlets. That should allow any phone plugged in to any jack in the house to work. If you have a phone in the room where the gateway is located and only 1 phone ...Installation and Activation. After your move, you'll need to install your equipment and re-activate your service in your new home. Installation and activation instructions are available below - just choose the service to which you subscribe and follow the steps provided. Xfinity X1. Xfinity Internet.Plug the power cord into the back of your gateway and then into an electrical outlet. If you subscribe to Xfinity Voice service, connect your telephone to the Tel 1 connection on your gateway or modem using a telephone cord. Name your WiFi network and create a password. Wait for your gateway or modem to be ready.Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck ! 0. 0.My problems all started when I upgraded my internet modem. They merged my internet and voice services onto the new modem and my phone stopped working. My voice modem is in my basement. A tech came out a week and a half ago and got that fixed but then my internet started acting up. I believe they did the reverse and messed up my internet.Xfinity pushed a new firmware version 9.01.01 sometime in the past few months which supposedly will allow it to provide higher upload speeds when my area is upgraded (so far no issues with that firmware that others on the forums have reported). ... Although this is a longshot since the Xfinity modem works and I'm certainly not an electronics ...Today, Comcast announced its next generation xFi Advanced Gateway that incorporates WiFi 6E, offering customers an unbeatable broadband experience with a faster, more reliable wireless connection. Comcast's most powerful device to date, the new gateway will boost capacity in the home with three WiFi bands - 2.4 GHz, 5 GHz, and a new, 6 GHz ...Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...Hello, u/jhbball2002. You can factory reset your modem by locating the Reset button on the back of the gateway and use a non-metallic pointed object (such as a toothpick) to hold in the Reset button for 30 seconds until all the LED lights power off. 1. Reply. jhbball2002.4. Connect your devices to the network. Setting up the Xfinity W-Fi is the easy part. Simply connect all your home devices to your network. Go to "WiFi," select the network that's yours, and enter your network's password. If you changed your password when you activated your devices, enter the new one.Tap the account icon in the top left of your screen. Under the Devices section, tap Activate Xfinity Gateway or Modem. Tap Your Own Modem. Follow the on-screen instructions to activate your NETGEAR device. Confirm that your NETGEAR device shows online on the Xfinity app dashboard. Launch the Nighthawk or Orbi app.Apr 20, 2023 · 4. Connect your devices to the network. Setting up the Xfinity W-Fi is the easy part. Simply connect all your home devices to your network. Go to "WiFi," select the network that's yours, and enter your network's password. If you changed your password when you activated your devices, enter the new one.We strongly encourage customers interested in owning their devices to purchase them new from reputable sources. New devices provide more reliability, including manufacturer support for performance and security related issues. These devices have proven to perform better on our network. _____ Recommended Devices for Our Internet PlansMar 6, 2020 ... When I use my own modem, I had to call xfinity directly and give them the MAC address of my router before they let me activate it, then I was ...Select Connection, then Wi-Fi. Select EDIT at the end of the row for the 5GHz and 6GHz (for tri-band Gateways) Frequency Band. Select Disable and then SAVE SETTINGS. Complete set up of the WiFi device using the device's app. Go back into the Admin Tool and re-enable the 5GHz and 6GHz band.Oct 20, 2021 · Setting Up Internet/Modem Without a Smartphone. Hi folks, I just got my new xFi Gateway modem in the mail today, and I've started setting it up, but I don't own a smartphone! It wants me to download the Xfinity smartphone app in order to complete the setup process, so I have to ask, is there another way to do this if I don't have access to a ...Disconnect the old modem. Connect the new modem and wait for for the flashing light to indicate that it's ready. Connect to the modem's wifi. Visit "register.xfinity.com". I'm presented with a "Welcome to Xfinity" page telling me to download the Xfinity app to activate my internet, with a small note at the bottom saying "If you are in a ...Getting Started kit installation overview videos and guides. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. Or, you can download one of our easy-to-use Xfinity Self-Install Setup Guides below.Today, Comcast announced its next generation xFi Advanced Gateway that incorporates WiFi 6E, offering customers an unbeatable broadband experience with a faster, more reliable wireless connection. Comcast's most powerful device to date, the new gateway will boost capacity in the home with three WiFi bands - 2.4 GHz, 5 GHz, and a new, 6 GHz ...Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...4. Activate your new modem. At this point, most internet providers will require you to activate the new device using the information you collected in step 1. Some may require you to call them, others to visit an online activation page. Find your ISP below and activate your new modem device:Feb 27, 2024 · If you'd prefer a new number, select I want a new number. You'll get your new number once activation is done, and we'll also include it in an email confirming your phone is active. Activate your SIM. This is where the magic happens. After you select Activate, we'll start the behind-the-scenes work of switching you over to Xfinity Mobile. If …Help with my 2 port modem. Ok, so I pay for xfinity internet speed of up to 1200 Mbps. If I hook my modem directly up to the computer, I get about 1500 download, which is fantastic. Now the problem is, I also want to use my router, but the router doesn't have any ports on it higher than gigabit. So if I route my modem through the router and ...If not, try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call.4. Connect your devices to the network. Setting up the Xfinity W-Fi is the easy part. Simply connect all your home devices to your network. Go to "WiFi," select the network that's yours, and enter your network's password. If you changed your password when you activated your devices, enter the new one.This video will show you how to set up a new Xfinity-Comcast X1 (XiD-P) Cable Box.Xfinity Gateways and xFi Gateways are all-in-one devices that deliver Internet and Voice connectivity, whole-home WiFi coverage, network control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateway and xFi Gateway 3rd Generation include: Secure wireless home network. Secondary Xfinity ...First, you need to activate your Xfinity Internet service using the Xfinity app. · If you're activating an Xfinity Gateway or your own modem and your Flex device .....This article provides steps for setting up a firewall for your Xfinity Gateway. Once you've set up and activated your Xfinity Gateway (modem/router), you can improve your security, personalize your settings and more.You can also protect your children by setting up Parental Controls.. Note: Visit port forwarding or port triggering to set up these advanced features.Manage or link accounts. Main Content. Activate DeviceHere's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem ...Apr 7, 2023 · Yesterday I signed up for new Xfinity home internet service, and they said I had to download their mobile app in order to change my router settings. ... Public IP for my PC through XFINITY gateway router/modem. 2. Diagnosing intermittent internet connection issues. 0. Netgear Nighthawk R6700v2 router can't connect to the Internet via a Comcast ...Welcome to Xfinity! Download the Xfinity app on your mobile phone to activate your internet in minutes. Make sure your phone is on your cellular network and click the appropriate link below to get started. If you are in a location with a pre-installed gateway or activating your Xfinity Voice click. here. to begin. Xfinity Activation.Learn how to update your WiFi driver to work with your xFi Advanced Gateway (XB7/XB8).To activate your Xfinity Internet, you need to establish a temporary internet connection first, which would be utilizing an Ethernet cable. Then, begin activating your Gateway by choosing a browser and going to com/activate , and at last, connect your device to the new internet connection.Learn more about getting started with xFi Advanced Security.Restart your Xfinity Gateway with the Xfinity app. If you rent a gateway, you can use the Xfinity app and sign in using your Xfinity ID and password. In the Xfinity app: Locate the WiFi icon. Tap the Troubleshoot option. Select Restart your Gateway . The process takes about 12 minutes to complete.Before you begin. Download the Xfinity app on the Apple Store or Google Play.; Enable Bluetooth on your phone. Ensure that your Xfinity Gateway is not in Bridge Mode. Note: If you are using separate SSIDs for your 2.4 GHz and 5 GHz bands, this activation process will merge these into a single SSID and password across both bands for a stronger, more efficient and reliable connection.Windows 10/11. Press Windows and R key at the same time to open the Run box. Type CMD and press Enter. Type ipconfig/release in the Command Prompt window. Press the Enter key. Type ipconfig/renew. Press Enter. Type Exit and press Enter to close the window.5. Asus CM-16 Cable Modem. The Asus CM-16 is a relatively new addition to the list of Xfinity modems and it performs just as well as top picks like the Arris SB6190 while being a bit cheaper. If ...Have your mobile telephone number, your Xfinity username and password, or the account number and telephone number associated with your Comcast account handy. If not, try calling 1-855-652-3446. That is their self-install device activation line.Activation process. Enter the last four digits of any phone number listed on your Xfinity account. Use the number keys or directional pad on your remote to enter numbers. If you’re having trouble using the last four digits of a phone number, you can select the Verify another way button to verify via text message or by entering your account ...Mar 13, 2020 · Macchione Landscaping (Mary Jo) 708 Gull Wing Place. Galloway NJ 08205. Account #8499-05-021-0423923 I have a new modem that need to activate.Oct 20, 2021 · Accepted Solution. XfinityAirelle. +23 more. Official Employee. •. 1.7K Messages. 3 years ago. Hi there! Thanks for taking the time to reach out to us! You can check out this link to learn ways to activate your equipment. Take a look and let us know if you have any questions! 0. 1. New to the Community?Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1.Problem Solver. •. 770 Messages. 1 year ago. Hello. Thank you for reaching out for help with replacing your equipment. For a new device, I would order a new starter kit, and return the old device. You can sign up for a new kit here, or visit a Service Center . 0.It may take up to 10 minutes before you can connect to the Internet. Test the Internet connection by rebooting the computer and browse to https://www.surfboard.com. If issues arise when activating the modem on the self-activation site, call Xfinity customer support for further assistance and provide the following information: Modem ManufacturerDownload the Xfinity App and easily access, control, and enhance your Xfinity services. Plus manage your account, stream, and more. ... Troubleshoot your connection, get outage updates, and restart your modem. Get the xFi Gateway to get even more. Upgrade your WiFi with our xFi Gateway modem + router for $15/mo. And unlock everything your ...This compact modem will deliver reliable internet for the next five to 10 years. $199 from Best Buy. $199 from Amazon. If your ISP allows you to use your own modem, the Arris SURFboard S33 is the ...Using Xfinity xFi. Sign in to the Xfinity app using your Xfinity ID and password. Select WiFi from the navigation at the bottom of the screen. Select your network. Select Edit WiFi settings from the pop-up card. Use the drop-down menu to change your Security mode. Once finished, select Save.Jul 24, 2022 · That is a great question! If the modem is still connected to their account they will need to reach out to have that modem removed. Once removed it can take about 24-72 hours to complete and be eligible to add to your account. They can contact us by calling 1-800-266-2278. 6.How to install Xfinity Internet and/or Voice — Overview video. Here's a quick video that shows you how to set up, connect, and activate your Xfinity Internet (without an xFi Gateway) and/or Voice service — all in a few easy steps. Setting up your Xfinity Internet and Voice Services with the Xfinity Getting Started Kit.Sep 4, 2023 · Try calling 1-855-652-3446. That is their self-install device activation line. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a new modem provisioned for service. Have the RF / CM / HFC MAC address and the serial number of it handy when you call. 0.• Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itSupport Internet. How to upgrade your modem. Get the most from your wireless home network by upgrading your equipment and updating firmware.Jun 26, 2021 · We just switched out old Xfinity modem to new white modem Thursday night (husband already returned old modem.) I had a heck of a time getting my laptop connected, and finally did only after I manually renamed/separated the bands (2.4 vs 5) via app (which has been worthless aside from that). But, unlike others online who had this solve their ...Jan 10, 2022 ... How to Complete an Internet Essentials Self Installation ; How, All Netgear cable modems or cable modem routers are certified by all major Cabl, If you're activating a new gateway with the Xfinity app, you'll have the option to enable Advanced Securi, It just arrived and is the XB8-T cable-modem. I have Xfinity Voice as part of my services and have had problems in the , Nov 13, 2021 · Here's the detailed steps to direct messa, jeffr_ya08021. New Poster. •. 4 Messages. As stated in the or, Cost: Up to $89.99. What you need: A person present that is at least 18 years, The Xfinity Assistant helps you troubleshoot your services, providi, Internet Essentials Plus is a new tier of service for Comcast's h, Make sure that your xFi Pods are visible and not blocked by fur, The new modem is slower but when you schedule a technician to com, Expert. •. 103.7K Messages. 4 years ago. Give this automated, xFinity Support Page: https://www.xfinity.com/suppor, New xFi Gateway Activation. I got an updated gatewa, XfinityMarcus. +13 more. Official Employee. •. 457 Messages. 9 , 3 days ago · Here’s how. Steps to Activate yo, 1. Turn on your TV. 2. Select "Send Name to TV". 3. , Thank you for placing the order to upgrade your new device. Your ord.