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Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...I have experience this with my cable company I live in Sonora California I Comcast or Xfinity either way its confusing i can call 1800 comcast or 1800 Xfinity I can access my acct. my monthly bill runs 245.00 a month recently my income changed drastically so I wanted to change my plan or cancel my cable co. bills a month in advance so I pay my ...If your router or gateway isn't connecting, your internet provider could be down. To make sure, you can check whether an outage has been reported. If you don't have the Xfinity app on your smartphone already, you can get it from Google Play or the App Store, or by texting "APP" to 266278.The mitigation is simply for xfinity to add scam alerting to its mobile app and host one or more pages on its primary web domain instrumented for SEO to yield top search results on Google, Bing, DuckDuckGo, etc that clearly state the nature of the scam and urge customers to stay away from it. When I searched the web for "Comcast Target Discount ...Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.Scam email to my Comcast email addresses. I use unique email addresses in many places including Xfinity. In other words, I give Xfinity email addresses that nobody else has or even knows about. It is not a coincidence I have received multiple scam (not spam) emails this week to two different email addresses that only Xfinity knows about.I canceled my internet service through Xfinity back in February. They had already charged me for March and April, so at $30 a month plus tax, they owed me $64 and some change. They canceled the service no problem, but I have yet to receive the money. They said they would send me a check in the mail and it would take 2-3 weeks. No problem, I ...Flex box scam. Solved. We have an ongoing issue and have been told we will be charged for this box that we never wanted! We cancelled our TV services and wanted nothing additional with our internet being the only service we desired. The agent pushed a "totally complimentary" flex bix for tv streaming, which we asked not to be sent, and it was ...Please refresh and try again. or Text 266-278 to chat with Xfinity Assistant. Refresh.In 2020 I was charged $5 each box (x3 boxes) for $15.00. In 2021 the price increased to $7.50 per box, (x3 boxes) for $22.50 per month charged for 12 months now beginning in Jan 2022, the boxes again went up to $8.50 x3 for $25.5 per month for the last 5 months. I need this resolved.Consumer Education Specialist, FTC. October 23, 2020. You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you'll get a cash refund and a discount on your future bills. All you have to do is press a number to get your money and discount. You say to yourself: "What luck!".Its highly likely that the domains you referenced to not getting emails from are doing so intentionally exclusively to you. You will have to either register for their newsletters or subscriptions again or contact their IT/Technical Support to resolve any issues you may be experiencing. 1. 1. U.3 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real.If you need to return or exchange your Xfinity devices or accessories, you can find the best way to do so at xfinity.com/returns. Whether you want to print a UPS ...Innovation Refunds, an ERC consulting firm, was among the most visible advertisers promoting the credit to small business owners. It takes a 25 percent fee of the credit claimed for its work ...Xfinity keeps trying to scam me and charge for things I never signed up for. ... our bad, we will refund you some of that money and make sure this doesn't happen moving forward". You'd be furious!! This seems eerily like the big Wells Fargo fraud settlement ... Can someone from Xfinity please make this up to me in some way that isn't simply 1) ...XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct Message with your name and service ...Jan 16, 2020 · 63. Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to customers in order to hide the true ...Comcast Refund Check Bounced. Solved. I recently cancelled my Comcast account. I sent back all of my equipment and received a refund check for money that I overpaid. I deposited the check and everything looked good. Two days later it bounced and I was charged a $15 service fee. My bank said it was because of "Stop Payment" on Comcast's end.Xfinity customers with questions about the breach are directed to call 888-799-2560. Those who wish to file a complaint with the attorney general's office can do so online or by calling 517-335 ...Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ...But the actual xfinityrefunds dot com is a legit site. When you get a refund they do send you an email to go to the site and choose if you want them to send you a prepaid card or …160. Comcast's data-usage meter gave thousands of customers inaccurate readings for two months because of a software bug, causing the broadband provider to incorrectly charge about 2,000 users for ...

On December 18, Comcast began to send notice to consumers about a data breach affecting Xfinity customers. The Comcast data breach notice stated, in part, that on October 10, 2023, Xfinity software provider Citrix announced a "vulnerability" in one of its products used by thousands of companies nationwide. Though Citrix released a patch to ...Visitor. •. 3 Messages. 6 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner's name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.

Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ...Comcast has disclosed that its servers were breached in October, exposing the personal information of millions of Xfinity customers. The company said the hackers got access to usernames, hashed ...With the rise of online shopping and the increasing reliance on the internet for information, it has become more important than ever to ensure that the websites we visit are legiti...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Learn how to report an issue, like refund an. Possible cause: Don't fall for a prepaid card SCAM by Xfinity. As you can see from the picture.