Need Help? Find Solutions, share knowledge and get answers from customers and experts.I was on the phone with support the for over an hour and she gave up. She said it sometimes takes a couple of hours to load. I have reset the box. Change out the coax cable. Unplugged. Restarted. It won't get past that screen. And I am not paying them $70 to come perform "magic". They absolutely do this on purpose. Xfinity is awful.Hello, For hours, my cable box is showing a blue screen that says Pace ABL V1.17 Preparing Box for new software. From what I've read on here, it seems like I just need a tech to bring me a new bo...Check the Xfinity Status Center to verify if there is a network outage in your region. In case you recently switched from another cable provider to Xfinity, ensure none of the previous connections conflict with the current setup. 1. Factory reset the X1 box. Press the Xfinity button on the remote, and go to the gear icon to open Settings.Need Help? Find Solutions, share knowledge and get answers from customers and experts.RDK 03036. With a solid blue light, I've been getting consistent errors, RDK-03036 on a TV box in the bedroom. I reset the box multiple times along with restarting the modem with no luck. I checked the main feed coming into the house and it has Moca adaptors I believe. The line comes in and I have a 3-way splitter.4. XRE-03007. XRE-03007 occurs when there is a billing issue with your account. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill.Need Help? Find Solutions, share knowledge and get answers from customers and experts.The new TV adapter gives a RDK-03036 code. I checked all connections - did not fix it. I swapped coax cables (twice) - did not fix it. I swapped hdmi cables (twice) - did not fix it. I swapped locations of the hdmi cable (other devices work in the locations) - did not fix it. I moved the box to the basement location and it workedLearn how to resolve the X1 error code RDK-03007.What is the best way to fix my Comcast RDK 03004? For this issue to be resolved, try the following steps below; Recheck and make sure all the cable connections are tightly connected. Disconnect the TV Box from the electrical source. Please wait for a minimum of 10 seconds, then connect it back in to restart.This article provides instructions on pairing an X1 Wireless TV Box (Xi5 or Xi6) or Flex streaming TV Box (Xi5, Xi6 or XiOne) to your Xfinity in-home network. Note: You can also connect your X1 Wireless TV Box to your xFi Gateway with RDK-B via an Ethernet cable, in which case these pairing steps will not be necessary.XiD-P box is unable to connect to main DVR. I have been having a lot of trouble with my secondary DVR boxes in my home. When I first installed the system (1x XG1v4-A, 2x XiD-P) a few months ago, I was able to get all the TVs working pretty well. It did take several restarts of the boxes, both my main box and the secondary clients to get ...About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since.With that error, it is an issue with the box/device connecting to your home connection. I would recommend using the internet connection troubleshooting options in the Xfinity assistant to help make sure you are not getting the green light as that would indicate your modem is having issues. You can check out some great internet troubleshooting ...-Restarting device from xfinity my account app as well as the system refresh. Other information: I enabled MoCA on my Gateway and have no other set top boxes. I am able to view my channel lineup in xfinity my account app and watch shows on services requiring xfinity authentication.Learn how to resolve the X1 error code RDK-03007.My cable box won't reboot - TV screen shows 2 different errors: RDK-10000 and then RDK -03036. A red screen that says we. 2020-01-16T00:00:00. Wes. Consultant. 15,357 Satisfied Customers. ... I am not getting xfinity…my tv says RDK-03033. It's just 1 tv. This morning xfinity told me that they were doing work in. 2022-12-11T00:00:00 ...Xfinity Community Forum. TV. X1. Unplugged boxes now getting... U. user_8ykc7a. 1 Message. Wednesday, October 11th, 2023 2:05 AM. Closed. Unplugged boxes now getting RDK-03003. I bought a new piece of furniture that required me to fully disconnect my cable box and gateway. I unplugged the power and coax to both, put the new furniture in place ...2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.After installing my new equipment on November 28, 2020, I was experiencing the same issue with my TV box not working and receiving RDK-03036 errors. I was told the TV box gets it's signal from the DVR box in order to work. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment.I am not getting xfinity…my tv says RDK-03033. It's just 1 tv. This morning xfinity told me that they were doing work in. 2022-12-11T00:00:00. SebastienT. Technician. ... My cable box won't reboot - TV screen shows 2 different errors: RDK-10000 and then RDK -03036. A red screen that says we. 2020-01-16T00:00:00. Wes. Consultant. 15,357 ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.My xfinity is not working. I get a code of RDK-10000. I have unplugged it and waited for 10 seconds. When I turned on By chatting and providing ... TV screen shows 2 different errors: RDK-10000 and then RDK -03036. A red screen that says we. 2020-01-16T00:00:00. Wes. Consultant. 15,357 Satisfied Customers. My TV screen says Something's not ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.After this epic, torturous Comcast support call that went viral, getting better customer service has taken the limelight. You'll probably get better customer support if you go see ...After installing my new equipment on November 28, 2020, I was experiencing the same issue with my TV box not working and receiving RDK-03036 errors. I was told the TV box gets it's signal from the DVR box in order to work. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment.Resolve Xfinity X1 RDK-03004 Error: Quick Fixes for a Seamless Experience...Learn how to resolve the X1 error code RDK-03035 — Low Signal from Coax Cable.Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Learn how to resolve the HDMI configuration-related error message RDK-03060.Need Help? Find Solutions, share knowledge and get answers from customers and experts.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.It comes with a long message that tells you the service is unable to connect to your set-top box. Here's what you should do: Ensure the coax cable connected to the Cable In outlet is tight. Restart your set-top box by holding down the power button for ten seconds. Release the button to see a welcome message.I've spent over 4 hours on the phone with Comcast sending signal after signal with no joy. See th... Skip to main content. Home. Welcome. Getting Started. Sign in. X1. Xfinity Community Forum. TV. X1. RDK-03036. jhurlbutClick the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Need Help? Find Solutions, share knowledge and get answers from customers and experts.I've gone through the reset routing multiple times daily! I even swapped out a different box to see if that would work. I didn't. Xfinity was supposed to send me 2 different types of boxes (wireless and wired) can you check to see if that was done?Feb 22, 2024 · I'm sorry, since they are having a problem with their xfinity equipment and/or signal, they must contact xfinity directly. They alone have access to the account info, know what services they have, what equipment they have, and can help them resolve the issue. Most importantly they can send a tech to their home if needed!RDK-03031. We had a working connection for a smallish 720p HD kitchen TV with a recent XI basic box antenna in/HDMI out with a white label on the bottom. While at Comcast store, the rep said we should get the same style X1 box with a black label on the bottom as our current box was not the latest version. Nothing but RDK-03031 messages ever ...Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (274.8K) Relevance. Accepted Solution. Closed. RDK-03036 ...Download Xfinity Stream on your mobile devices. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!RDK-03011-2. jsyd92885. Visitor ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.My Xfinity cable and internet have been working pretty well, but I had an issue with the cable box, which showed me an error with an RDK-03036 error code.I moved my tv box since it was in a room where no one watches tv. After moving it, I'm stuck on "connecting to your entertainment experience" then it gives RDK-03036 after 10 minutes. All other tv boxes are working just fine. Manual restart for the single tv box did not work and total restart did nothing too.@comcast @Xfinity Cable tv box, in a residential area of #Flint has been out of service for days. No tech visits. Only BOTs and outsourced customer service claiming to send signals to a malfunctioning tv box message RDK-03036? Is this how you treat elderly loyal customers? Flint Firebirds (@FlintFirebirds) reported 17 minutes ago from Flint ...Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Question. •. Internet. 41. 1. Accepted Solution. Closed · Rdk 03036. Question. •. TV. 16. 0. Official Solution. Closed · 2024 Price Increases. Question. •.Learn how to resolve the X1 and Flex error code RDK-03033 — Something's not working.Smart Resume resumes too soon. 2. Replies. 55. ViewsComcast Cable and Time Warner Cable today announced the formation of a joint venture, called the RDK Management, LLC, that will manage the Reference Design Kit (RDK) software being used in next-generation set-top boxes. The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way®, IP or hybrid set-top boxes and ...If you're unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or holding down the power button on your ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Need Help? Find Solutions, share knowledge and get answers from customers and experts.Mar 25, 2022 · • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itRDK-03031. We had a working connection for a smallish 720p HD kitchen TV with a recent XI basic box antenna in/HDMI out with a white label on the bottom. While at Comcast store, the rep said we should get the same style X1 box with a black label on the bottom as our current box was not the latest version. Nothing but RDK-03031 messages ever ...4k TV Cable Boxes. I have Xfinity X1 TV Cable with three TVs connected by three Xfinity boxes (AX013ANM main cable box and two XiD-P boxes). I understand that these are all maximum 1080p definition. I’ve started replacing my HD TVs with 4k UHD Sets (most recently a Samsung 55” neo QLED. I understand that my current Xfinity …4 Dec 2020 ... It started working the next day and I was able to activate it. Then as the days went on, I kept receiving RDK03036 error messages on my TV box.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.The next day, I missed a call from Xfinity (I was in a work meeting and unable to answer). A few minutes later I got a text saying that my appointment was cancelled. A little while later I got a text saying that there was a disruption in the area and that Xfinity is working on fixing it.First of all, you have to unplug all the cables from your Internet Router including the power cable. After that, you have to hold the "Power" button for 30 seconds. You have to do this for both your Router and Cable boxes. Now, plug in the power cable and switch on the power.How to Fix Xfinity Error Code RDK - 03030 | Fix RDK-03030 - Unable to Connect to XFINITY TVCostumer Support:https://www.xfinity.com/support/contact-us/In thi...2 days ago I upgraded to a new modem - MB8600 from an old SB6121. A week ago I upgraded from 200 Mbps to a Gigabit plan. After activating the MB8600 online, I checked my internet speeds which now = 30-32 Mbps download and 40 Mbps upload. Previously, I was getting 130 Mbps with a slowe. Question.Aug 27, 2021 · RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.Something went wrong. I wasn't able to load. Please refresh to try again. RefreshI have the same problem all too frequently. There are way too many problems with these comcast boxes. I have exchanged 2 boxes recently but still have the same problems and maybe a couple new ones. If this were my product, I would be ashamed.Since you're in apartment you're going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerSince you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerI'm sorry, since they are having a problem with their xfinity equipment and/or signal, they must contact xfinity directly. They alone have access to the account info, know what services they have, what equipment they have, and can help them resolve the issue. Most importantly they can send a tech to their home if needed! ... Restart. Code RDK ...With that error, it is an issue with the box/device connecting to your home connection. I would recommend using the internet connection troubleshooting options in the Xfinity assistant to help make sure you are not getting the green light as that would indicate your modem is having issues. You can check out some great internet troubleshooting ...Just got new box for my secondary tv, xid-p, all set up, checked my connections, restarted, getting code - Answered by a verified Electronics TechnicianNeed Help? Find Solutions, share knowledge and get answers from customers and experts.About 6 months ago, I went to comcast for 2 new cable boxes, previously had a Pace RNG150N P2 and Samsung RNG150N boxes, had those for years, never had a problem. 1 burnt out. Anyway, Comcast gave ...Solution code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.In this case, you should call Xfinity at 1-800-XFINITY to get your device activated, or you can attempt to activate it online through the activation portal provided by Xfinity. 6. Ensure Proper Outlet Activation2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Need Help? Find Solutions, share knowledge and get answers from customers and experts.Jul 14, 2023 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeove, The new TV adapter gives a RDK-03036 code. I checked all connections - did not fix it. I swapped coax cab, Need Help? Find Solutions, share knowledge and get answers from customer, Need Help? Find Solutions, share knowledge and get answers from custo, May 13, 2020 · Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. , As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast ga, Since xfinity replaced TV box now at 4am im awakened by pick what language to.use and have to.unpair and pair ever, RDK 03036 is a software platform developed by Cox Communication, Xfinity is a main TV provider in the country lining u, I've gone through the reset routing multiple tim, Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity, Need Help? Find Solutions, share knowledge and get answers fro, RDK-03013. New Post - Tech Support. So just switched o, Mar 31, 2024 · Sunday, March 31st, 2024 8:57 PM., Getting a "Sorry, we're having some trouble" err, From ARPA to Comcast and Progressive, there are up to $25K in grants , 2. Hit the compose button to the right of "conversa, Learn more about the XRE-03007 error code..