resetting password. I have an email account that I've used for 20 years. Due to a security breach I am being forced to reset the password. When I go through the procedure it asks me for a phone number associated with the account and then tells me it doesn't recognize the phone number. Luckily I can still see emails on the Iphone mail app.Every time I have changed my password recently, I have manually added the password to outlook. The password us correct, I can log on to xfinity email with the password. My port numbers are the same as the article you listed. Outlook is not syncing with xfinity. I see a large number of customers complaining in this forum of the same …This month, Comcast revealed that customer data was stolen, including usernames and hashed passwords, and this appears to affect most — if not all — of the 36 million accounts, which ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Comcast Customer Service seriously needs to be updated - revised - reworked - improved! I've tried several times in December to pay my bill and could not do it due to the need to reset the password. Today I've been in the loop 3 different times to reset the password. Finally done when I actually talked to a human being! Highly frustrated!!!!Today I used Xfinity chat and this time they were able to make a change that fixed my issue of not being able to reset my password. This time the person was able to find my account and said they needed to add a mobile to my account. They did this and then sent a link to the mobile to reset the password.My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Open the app and sign in. Go to Internet > Change WiFi Settings > Other Settings. If you haven't set a username and password yet, enter 'admin' and 'password.'. Otherwise, use the ones you set. Tap Go to Admin Tool, then Advanced Settings. Once you're signed in, you can change your settings.My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Go to My Account online and click on View bill details under the Payment button to be prompted with the security question. Select Enter security question. Choose the security question you wish to use, and then select Submit to proceed. A message confirming that you've successfully set up and answered your security question will then be displayed.Nov 20, 2023 ... Xfinity How To Change Wifi Password (2024). 4.7K views · 6 months ago ...more. George Vlasyev. 13.4K. Subscribe.Solved. I am trying to log into my Comcast email but I get a message saying I have to change my password. However, it directs me to " You can reset your password by connecting to your home WiFi network and visiting xfinity.com/password. If you still need help, give us a call at 1-800-XFINITY.Thanks for your question about resetting the password. That sounds like you may be trying to reset the modem's password instead of the password for your Xfinity ID and email address. This link shows how to Reset Your Password Please let me know if you are able to get that updated or have questions along the way.Secondary Account Password Reset. I'm locked out of a secondary email account, but when I log into the primary account to reset the password as instructed, the page won't load. Every time I click the user account I need to update, it just shows a progress bar and takes me back to the previous page. I've tried calling and the live chat multiple ...Lately I've had to reset my password every few days after receiving the message "In a recent security review, we detected a potential issue with your Xfinity profile. As a precaution, you'll need to reset your password." This has occurred 7 times in the past few weeks. I see that others have had this problem, and it's been resolved for them.Go to the Account and Identity page or Account settings in the Xfinity app (you may be asked to sign in using your Xfinity ID and password). There have been recent changes to our customer's online security and there may have been a change in what notices the Primary receives.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.Dec 31, 2023 · @user_im044k . Comcast email for 12 years. [Edited: "Personal Information"] 2 weeks ago started asking for password reset. Hrs on the phone with tech support and security, no luck Went to an xfinity store for help, Terrace and I were on the phone for hrs with tech and security support.Make sure you have the Xfinity "My Account" app downloaded to your phone. Open the "My Account" app. Log in with your Xfinity username and password. Select Internet. Select Wireless Gateway. Click Change WiFi settings. Enter a new network name. Click Save. Visit this guide for steps on how to log into your Xfinity account.My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...828 Messages. If you think you received a spam call, I would recommend contacting our Customer Security Assurance department where you can report any concerns of fraudulent or questionable activity. Here is the link to our Customer Security Assurance: https://comca.st/3gMOaac. I no longer work for Comcast.Jan 5, 2024 · So what he did was manually run thru the password reset procedure for each account, which consisted of me going to a specific xfinity web page for doing password resets, entering the sub-account email address, and then entering the password reset code that he told me over the phone, which normally would have been transmitted by text to an ...Sep 26, 2020 · Reset your password with a few easy steps. At Xfinity, we’re committed to doing what we can to keep your information safe. That’s why we conduct routine security monitoring. In a recent review, we detected a potential issue with your Xfinity profile. As a precaution, you’ll need to reset your password.My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Learn how to change your Xfinity WiFi service set identifier (SSID) and password online. Xfinity For full functionality of this site it is necessary to enable JavaScript.Thursday, November 23rd, 2023 8:21 PM. Can’t reset password for comcast email. I have an old comcast email account from 15 years ago that I have used daily. Yesterday when I tried to log in, it said that they occasionally ask for passwords to be reset for security precautions. However, it will not let me reset the password.Nov 19, 2023 · Users share their experiences and solutions for logging into Xfinity email accounts that ask to reset password. See the causes, steps, and tips for resolving the problem and contacting customer service.Go to xfinity.com/password. Enter your Xfinity ID, a verified mobile phone number associated with the account, or a verified personal (non-Comcast) email address. Then, …4 years ago. That will solve it but defeats the purpose of the Safari privacy feature. Comcast should fix this because there's not reason it needs to be doing 3rd party tracking for customers logging in to their own Xfinity account. A better solution is to select "Safari > Settings for this Website" and uncheck "Enable Content Blockers".Palo Alto Networks surges as Nancy Pelosi discloses purchase. 5h. Xfinity is notifying its customers that a hacker data breach got access to the personal information of nearly 36 million Xfinity ...Hi folks --. I'm only able to login to Xfinity (online, to view account, etc.) by asking to reset my password, verifying by email, and setting a new password. At that point, I'm automatically logged in until my session times out (or I log out) and cannot login again without resetting my password, again. I mistakenly already sent a modmail, so ...Type on “10.0.0.1” in the address bar. Login to the admin tool. Select Gateway > Connection > WiFi. Under Private Wi-Fi Network, edit the SSID. Create one for each band (2.4GHz and 5GHz) if applicable. To change the Wi-Fi password, type the new password in the Network Password filed and click Save Settings.Today, when I attempted to login to my account, I got a message to reset my password. I have never received such a notification. I previously reset my password in August 2023.Go To Sign-in Help Forum. If you're having trouble signing in, or forgot your password, we can get you back into your account in a couple steps. Reset your password. Let's check a few things before you rest your MSN password: Make sure Caps Lock is off, passwords are case sensitive. Check the Service status to make sure the problem isn't ...Hold down the Ctrl key on your keyboard and double-click on the Outlook shortcut. It'll ask if you want to launch the app in safe mode. Click on Yes and continue. If it doesn't ask for your password in safe mode, it's safe to assume that one or multiple of the add-ins installed in the app are causing the issue.Nov 22, 2023 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.I am a former Xfinity customer still using my old email accounts. I have one primary and several secondary users. Due to the recent security problems, Xfinity wants me to reset all my passwords. I was able to change the primary account password, but I cannot change any of the secondary users passwords. I tried following the steps here:Can you clarify the steps you're taking, and what are happening when you're trying to reset your password? For example, are you trying to reset it using your Email, mobile number, or username? The password recovery options include text or email to the contact methods on file for the profile. Have you tried using both methods?Forgetting your Apple ID password can be a frustrating experience, but fortunately, there are a few simple steps you can take to reset it. The first step in resetting your Apple ID...Click the "Direct Message" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Xfinity Community Forum. Internet. Email. repeatedly asking for password. jcgeneral. Regular Visitor • 6 Messages. Thursday, September 24th, 2020 4:00 PM. Closed. repeatedly asking for password. In the last day or so, every time I open my mail via Outlook, I'm constantly being prompted for my login credentials. This is a new problem and hasn ...Dec 31, 2023 · @user_im044k . Comcast email for 12 years. [Edited: "Personal Information"] 2 weeks ago started asking for password reset. Hrs on the phone with tech support and security, no luck Went to an xfinity store for help, Terrace and I were on the phone for hrs with tech and security support.My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...FYI:I was prompted to change my Xfinity login password, which I did, ( not my email password), but that’s the only change. I can log onto webmail. But on my 3rd party Mac and iOS mail apps I keep getting prompted to ask for a password, but the password is there. On Mac OS, Apple Mail I put in the password, and it says it cannot verify the ...Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window.Xfinity app won't allow login. I have a new pixel 5A, and the Xfinity app will not allow me to log in. I've already uninstalled and reinstalled the app I've also reset my password. The app recognizes me when I go to reset the password as it gives me the option of obtaining the reset code through text or email both of which I can receive.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...4 years ago. That will solve it but defeats the purpose of the Safari privacy feature. Comcast should fix this because there's not reason it needs to be doing 3rd party tracking for customers logging in to their own Xfinity account. A better solution is to select "Safari > Settings for this Website" and uncheck "Enable Content Blockers".My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Click the "Direct Message" icon. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.I'd like to confirm that the password for the imap.comcast.net server is the same password I would use to login at login.xfinity.com. What I've run into seems much more like an Apple problem than an Xfinity problem but wanted to see if I'd overlooked anything on the Xfinity side first before I start working the Apple side of the problem.Hello, I have been on hold for 3 hours and 43 minutes now. It keeps saying a customer representative will answer my call. I need to reset my password [Edited: "Personal Information"]. That is...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...If you check this box, you won’t be prompted to sign in as often when you use the app. The Xfinity app offers four different methods of authentication when using two-step verification: Yes/no push notifications (in-app or in the notifications bar) Biometric scanning (facial or fingerprint) Traditional text message or email codes.From You, reset email passwordClick the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Step 1 – Log into Email. First, log into your Xfinity email. At the top of the screen, you’ll see four navigation buttons: “Shop/Upgrade”, “My Account”, “Support”, and “My Xfinity”. Click the “My Account” button. Below your recent activity summary, there is a row of blue buttons. Click the one that says “Manage users ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Be aware that Comcast will never ask you for password information over the phone, chat or email. Comcast will never ask for billing or payment information ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Customer: I cannot get into Mail. Keeps asking for password ***** I don't have an option to change the password. Technician's Assistant: The Technician can help you recover your account. Who's your email provider? (Gmail, Yahoo, Outlook, etc.) Customer: Comcast Technician's Assistant: Are you logged into your email account on any other devices? Customer: Yes, and they are doing the same thing.As a result, you may not reset your password at this time. Please contact an admin in your organization and ask him or her to unblock your account. Unfortunately, the User ID you entered does not belong to the same work or school organization as this machine. Please try again with a different User ID or visit https://aka.ms/sspr to reset your ...Xfinity tech support on the phone with us for hours resetting multiple passwords because of the data breach. The website interface (that I never use) now works fine, but Apple Mail and Outlook will not accept the new passwords after multiple resets and deleting/creating new accounts on those platforms. Xfinity eventually person gave up, telling ...Dec 7, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. Like.Make sure you can reset it: Routinely check that your contact methods are up-to-date and verified (mobile phone number and/or personal (non-Comcast) email ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...And if you don't have recovery email (non-comcast) addresses already available, you might want to go ahead and create them at whatever your preferred free email provider is so you can go ahead and add it as recovery when you reset the password (just make sure you can access it because it will want to send you a verification code that you'll ...If so, you would need to factory reset the modem by holding down the available 'Reset Pin" hole with a paperclip for 20-30 seconds or on the new model modems, hold the WPS Button for 20 seconds. If you are needing assistance resetting the wireless network name and/or password, you would need to use the Xfinity App in order to rename or reset ...Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itI was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused to proceed with assisting me unless i provided that ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …Dec 11, 2023 · The email is forcing me to change my password. I am afraid this is a scam. ... If you check your email with Comcast's Xfinity Connect webmail (https: ...Dec 12, 2023 · I have been unable to access my email after a forced password reset as well. I have been out for five days. I've called comcast twice and was told that it is a system issue and they are trying to fix it. That doesn't do me any good when I have appointments that need to be confirmed and pre-registered through email. SO frustrating!!!My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...For the past few months, I have been repeatedly forced to reset my Xfinity password as a result of a 'security review'. It is terribly frustrating. I have spoken to support/security team at least 3 times and been assured it is fixed but it continues to happen! In fact, the last time I was told I would get a call back from an 'advanced security ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...You may use any combination of two of the three security methods, if available--phone, email, or secret question. You can modify your secret question anytime by following these instructions: Sign in to My Account. Click the Users tab at the top of the page. Click Edit next to the account you would like to update.Forced password reset not working. I'm helping an elderly woman next door to try and login to her Xfinity email. After entering her username it asks her to reset her password. Following the steps it detects that we are connected to the Xfinity network and asks us to put in the address to confirm we are who we are, after doing that it asks for ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...So what he did was manually run thru the password reset procedure for each account, which consisted of me going to a specific xfinity web page for doing password resets, entering the sub-account email address, and then entering the password reset code that he told me over the phone, which normally would have been transmitted by text to an ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0.the authorization may be repeated for many issues. any connection change (from home to xfinitywifi for example) in-home, or any connection/move to a different gateway router, or if your number of in-use streaming device limit is exceeded can cause what you describe. also, be sure that the device is powered by external power so that loss of ...My wife tried to access her email this afternoon and was directed to reset her password. She was directed to a screen that only says: "Need help resetting your password? You can reset your ...Hi. I’ve been a Comcast’s customer with the same email address since 1990. Yesterday I r, Default Gateway username and password doesn't, Appreciatively, Kim. Settings I'm using are: require login using secure....NOT checked (I've tried, Apple ID - Forgot Password *. For the email address password, go to the email provider's web site, ac, My wife tried to access her email this afternoon and was directed to reset her passwor, Forced to Reset Password but have to be on home wifi. I use the Xfinity site solely for email. Recently I was lo, I am a former Comcast customer. I disconnected my account due to extended overseas t, Dec 8, 2023 ... We typically send out password resets to o, Dec. 20 (UPI) -- Xfinity is notifying its customers that a hacke, Solved. I am trying to log into my Comcast email but I, Click the "Direct Message" icon. Click the &, Here's the detailed steps to direct message us: • Click "Sign I, To change your existing Comcast password, first, log in to your Comca, FYI:I was prompted to change my Xfinity login password, , Jan 24, 2023 · To send a "Direct Message", XfinityVianney. Hi, @ckritz. Thank you for reaching out and creati, FYI:I was prompted to change my Xfinity login password, , The "To:" line prompts you to "Type the name o.