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UPS Lost my return and I need Verizon to enter the claim. 06-02-2022 04:17 AM. I dropped off my phone at USPS post office using the Verizon supplied return label. I forgot to note the tracking number. Verizon claims they did not receive the return phone and charged me 740.00. They said that they would take the charge off my account after a ...Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I called the number listed, and was told to bring the router to a Fios store. Unfortunately, all the Fios stores in my area are closed due to coronavirus. How can I go about getting a UPS label? Thank you!Jan 19, 2009 · A half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon?Shopping & Deals. Verizon mobile 30-day return and exchange FAQs. Learn how to return and/or exchange mobile devices and accessories within 30 days of purchase. A …Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package.Jul 5, 2016 · Verizon claims I never returned my equipment. 07-05-2016 11:12 AM. I closed my account on 6/7, received the return package supplies on 6/15, and mailed back my modem and cable card on 6/20. Checked with UPS and they listed it as delivered so stupid me I threw the receipt away thinking it was all set. Now Verizon is claiming they never received ...Enthusiast - Level 1. 01-31-2024 02:37 AM. I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving “no equipment return” email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called.Sep 15, 2023 · There are two ways to return your package. One would be to mail the equipment directly to Verizon, if you were wondering how to return Verizon equipment to UPS. The other would be to return the equipment to a Verizon store. You should know that not all Verizon stores accept the returned products.placing it in a post office box (surprised they still have one left) if they don't get their stuff back it's about $150 for the router and the other I have no idea. however being mad at Verizon is kind of strange. They gave you the return labels and it was up to you the customer to send them back properly. 0 Likes.Where can I return my Verizon-Fios equipment to? I no longer have the service so I no longer have the order number that every website and phone tree asks of me and therefore I am on a dead end everytime.How do I return my Verizon FiOS set top box? Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.02-13-2023 12:17 PM. When it comes to the trade-in on your devices, it does depend on the devices, each one has their own department for trade-ins, some might take longer then others. If the device was received in before the trade-in date, you are good. Sometimes it can take 1 to 2 billing cycles to get the device processed, and reflecting the ...Verizon account holders can print a return shipping label two ways: by requesting one from a Verizon representative or by logging on to the My Verizon account feature on the main w...Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return.Verizon put it together…I upgraded to the FIOS. Service on my new address. I cancelled the LTE on my old address in Feb 7…twice I have been. ... Oh, no! Dealing with equipment return issues can be frustrating, especially if you have not received the expected return kit. Verizon is here to help. We sent you a Private Message, please review ...Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.

Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsWe have a bunch of different ways you can return your equipment listed here. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home. If a UPS Store is an hour drive, there is an option there to print out a label and schedule UPS pick up from your home.Oct 28, 2023 · Step 3: Package Your Verizon Equipment. After gathering all the necessary equipment, it’s time to package them securely for return. Start by disconnecting all cables and wires from the devices. Take care to wrap delicate items, like remotes, in bubble wrap or place them in padded envelopes to prevent damage during transit.We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I am not able to get to a Verizon store or UPS store and would like a label so I can arrange for pick-up. Please escalate to an agent - the Chat folks haven't been able to help.

Apr 17, 2023 · Verizon will send you a return kit in the mail that includes instructions on how to return your equipment. The kit will also include a prepaid shipping label that you can use to send the router back to Verizon. Online Return Process. If you prefer to handle the return process online, you can do so through the Verizon website.Verizon Wireless offers in-store pickup in all stores for no additional charge. No need to wait, pick it up today!…

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